Coffee Memory

Coffee to be nice, books to be wise


About image
Coffee Memory is a combination of the bookstore/ library and coffee shop that offers a variety of high-quality products and services yet affordable. The marketers come up with this idea by analyzing a business that is not already exist in their target location but can give a good profit for the organization while providing customer’s wants and needs with the basis on their personal interest, likes, hobbies and preferences. The business is a general partnership that joints the work efforts of the partners namely Christelle Mae O. Aquino and Cristine Mae R. Carandang. The business is under the food and beverages and also falls under the information services industry that offers a high quality yet affordable variety of foods, drinks and books to the beloved customers. It also belongs to the hybrid business as it is operated by using the three different types of business including the manufacturing, merchandising and service. Coffee Memory provides website also such as Facebook, Twitter and Instagram for online transactions and to reach a wider audience in a fastest and easiest way.


vision image

  • To make known the Coffee Memory as the best place of choice to satisfy the cravings, to improve the mind, and to help everyone grow in Quezon, Province.
  • Through commitment to the customer satisfaction, quality and innovation, it aims to exceed customer’s expectations and be rewarded with a smile.
  • To have a harmonious relationship not only to the customers but also to their employees and supplier.
  • To be a leading organization that opens for any concern that helps the community.

MISSION image
  • To deliver effective, efficient and respectful services and providing affordable yet quality food products and reading materials to satisfy the customers’ needs and cravings with an in-house atmosphere.
  • Coffee Memory encourages everyone to develop a reading habit that will help them ease their stress and to live a long life happily.
  • Dedicated to provide an additional products and services to the customers like accepting customization request and provides Internet access for online transactions.
  • The organization provides the right concern, respect, attitude and reputable salary anytime to employees and suppliers.
  • Coffee Memory will provide various community services in Candelaria, Quezon.

CORE VALUES image
  • Efficient and effective – the business is dedicated in working and providing services efficiently and effectively. Working at their peak to produce a positive result and response to all the customer segments.
  • Customer service – it describes that they provide a good customer service whether it is online or offline services. All activities they do are to ensure that they will meet or exceed the satisfaction of all their customers.
  • Positive relationship – it denotes that the business is eager to develop a positive and satisfying relationship such as continuous communication, openness for all the customers’ suggestions and being optimistic to all the feedbacks.
  • Continual Improvement – the business is constantly looking for a door of improvement through customer’s feedbacks, innovative practices, essential records of the business and the like. They also grab all the opportunities to become better and turn all the negativities into a positive change.
  • Accountability – the company is committed to take all the responsibility for the impacts of their actions about the business and willing to work and promptly correct the mistakes to the greatest extent possible. The term also reflects the reliability and personal responsibility of the organization.
  • Committed- the business is wholeheartedly committed and dedicated that all their ideas, words and actions would be beneficial to the both of the customers and the organization.


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